Online Return and Exchange Policies

Level Six is happy to accept product returns or exchanges within 30 days of the date of purchase. The returned or exchanged product must be unused and returned in the original manufacturer packaging with the original product hang tags attached. All product returned or exchanged will be inspected upon its arrival at Level Six.

Return or exchange items that are to be sent must be clean, new, and have all tags.

Returned items that are not in new condition, missing tags, or outside 30 days may not be approved and/or subject to a 20% re-stocking fee or $65 cleaning charge.

All customers outside of Canada it is your responsibility to pay for shipping back to us.

To submit a return or exchange please email us at

If you have any questions or concerns, please contact us at 1-877-253-8356 or email