Shipping Information

Shipping to Europe:

Free shipping on orders over 300 Euros.

*There are some exclusions

Orders get initially shipped from our warehouse in Ottawa, Ontario, Canada, to our European warehouse located in the Netherlands via UPS. This allows us to collect VAT and pay for all import duties and customs processing fees on your behalf. VAT is already included in the price. No surprise fees on your end when your package arrives. Your parcel is then shipped to you by local courier (DPD) via the Netherlands.

All orders are shipped every Wednesday from Canada to our Netherlands warehouse. The estimated delivery time shown at checkout is from our Ottawa warehouse to your location. Please allow 1-3 extra business days for the goods to ship from the Netherlands to you. The UPS tracking number is the transit time from Canada to the Netherlands. 

* Free shipping is not applicable to pro deal program purchases. All pro deal orders are subject to standard shipping costs.

* Free shipping is not applicable to Epoxy SUP Boards.

* Free shipping is not applicable to 30L & 60L waterproof barrels.

If you are looking to return or exchange an item, please email us: info@levelsix.com